When will we ship?
The order will be processed within 2 business days (except pre-order item) after placing order. The shipping team will deliver within 1-3 business after we send out . If your order is entitled for free-shipping, whole order will be shipped once all items are ready.
Normally, the pre-order items will arrive around 15 days after placing order. Replacement/Refund option will be provided for items that arrive outside this time-frame.
How much is the shipping?
1.) Free Shipping for order over $499
2.) SF express / Jumppoint shipping fee Pay by customer
3) Face -Trade Kwai Hing / Cheung Sha Wan MTR Station, Appointment should be made
**Free shipping (collaborated shipping team) for orders over $499 (only home / office delivery)
Delivery service is not available to remote areas and outlying islands (including Ma Wan, Tung Chung, and Hong Kong International Airport).